How to get information onto the website

Please note: This website is for healthcare professionals working in primary care. If you wish to make patient-facing information available to residents, you will need to contact the ICB's Communications team, which manages the WNL ICB website's Your Health section for residents.

The West and North London (WNL) GP Website provides healthcare professionals working in primary care across WNL ICB with the essential, up-to-date information they need to carry out their role.

 

Content on the website can be accessed by organisations outside the ICB, and by the public. If you have any sensitive content that needs to be uploaded, it is your (the contributor's) responsibility to contact the website team to get appropriate measures in place to protect access to that information. This can restrict access to certain types of content to registered, logged-in users only.

 

Our aim is to have the most up-to-date website that we can reasonably provide, where information is accessible to users 24/7. A weekly email (called the WNL General Practice Weekly Bulletin) is sent to registered users each week (on a Wednesday) to nudge users to read significant updates made in the past week.

 

Once the GP Website team receives a request to update/add content on the site, it will be acted on as soon as possible. Tasks should be picked up for action within three working days, and the team will contact the contributor once the work is complete. 

To ensure that the content you submit to the GP Website is seen by the correct audience, we need to ask you some questions. That is why we ask you to follow the submission processes outlined below.

How to make a submission 

Advertise a job

Jobs at practices and roles for practice staff in the ICS can be included on the website as external links to either NHS Jobs, Indeed or the RCGP website on our Practice Vacancies page. There is a job advert submission template. Once you have filled in all the sections, rename the file to include the job title and then email it to the GP Website Team.

News articles

There is a submission template for getting news onto the website. Once you have filled in all the sections, rename the file to include the news title and then email it to the GP Website Team. The GP Website is for healthcare professionals only. It is not intended for public use. Please don't submit information that is intended for patients as they are not our audience. 

Please note: News items remain live on the website for two months from publication date. If you want to tell users about a more permanent change to information hosted in any of the sections on the GP Website, please email your changes directly to the website team, including a link to the page to be updated. You can also use the online submit a service feature to send in change to pages that you curate.

Event listings

The NCL Training Hub hosts and promotes workforce-related educational events for healthcare professionals working for NHS NCL ICB and lists them on its dedicated website.

Other types of event aimed at healthcare professionals and practice staff can be submitted for inclusion in the GP Website calendar-based event listings.

There is a submission template for events. Once you have filled in all the template sections, rename the file to include the event title and then email it to the GP Website Team. We do not publish listings for paid-for events. There may be some exceptions for subsidised places, so please contact the NCL GP Website team before submitting.

Please note: The following deadlines apply to event listings.

  • To ensure your event is included in the next GP Weekly Bulletin email, submit your event a minimum of three weeks before the event date.
  • Events submitted two weeks before the event date will be added to the event listings only.
  • Events submitted less than two weeks in advance of the event date will not be listed.

There is a separate submission template for e-learning available 24/7, called on-demand training on the website. Once you have filled in all the template sections, rename the file to include the event title and then email it to the GP Website Team. Is it important that you tell us how long an e-learning listing should remain live on the website.

Add/update a service

Registered users (you can self register if you  have an NHS or GOV.UK email address) can

  • use the submit a service online form
  • to submit a new service/update an existing service on this website
  • the website team will review submissions and publish

If you are not a registered user, you can 

Please note: GPs in one or more boroughs must be able to refer to the service, or patients in WNL must be able to self refer.
WNL commissioners or clinical leads may be asked to review any service proposed for inclusion.

Add/update a pathway

The GP Website Pathways section is for clinical pathways detailing how to manage patients only.  

NCL ICB has a clinical pathways team to support clinical pathway development and document formatting, and a governance process to support this activity. If you have a clinical pathway that you would like to help develop and publish, then please contact the pathways team.

If you wish to add a referral pathway to the website, please email the NCL GP Website team and ask for it to be added to the relevant topic page.

Add/update a referral form

If you have a new referral form, or a form update, for a service featured on the GP Website, please email the details of your request to the ICB IT and Systems team.  The IT and Systems team will work with you to create an EMIS-compatible form and will liaise with the GP Website team to get the necessary information uploaded to the website.

Enhanced services

If you wish to submit an enhanced service to be listed on the NCL GP Website, please read and complete the template document and email it and the current specification to the GP Website Team.

Please note: Please provide a link to the enhanced service specification on the NHS website, if available, or attach the specification document to your email.

Add a deadline

If you wish to submit an operational quarter end/payment deadline, or similar, to be listed on the NCL GP Website calendar, please read and complete the template document and email it to the GP Website Team.

Videos

If you wish to submit a video to be listed on the GP Website, please read and complete the template document and email it to the GP Website Team. NCL commissioners or clinical leads may be asked to review any video proposed for inclusion. Videos should not include any patient identifiable data and contributors should have the permission of the video creator and any participants to allow the video to be viewed via the GP Website. 

Please note: Videos on the GP Website are required to undergo a mandatory annual review to ensure that their content remains accurate. Following the sending of a review reminder email, if the GP Website Team does not receive a reply within the specified time frame, the video will be removed.