Musculoskeletal Integrated Service: WH

HaringeyIslington
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Haringey and Islington MSK service offers a comprehensive care model for all musculoskeletal referrals, including CATS, physiotherapy, podiatry, trauma and orthopaedics, pain management, and rheumatology, ensuring patients are directed to the appropriate service with consultant oversight and advanced physiotherapy practitioner triage, enhancing the patient experience and journey.

Eligibility Criteria

Inclusions

Patients with an Islington or Haringey GP who:

  • are aged 18+
  • have an MSK need
  • have an underlying musculoskeletal condition.

Exclusions

  • aged <18
  • patients with red flags
  • suspicion of recent fracture requiring intervention
  • suspicion of serious pathology (malignancy, infection etc)
  • cauda equina syndrome
  • screened systemic inflammatory disease requiring medical management.

How to Refer

See MSK SPOA referral pathway Whittington Health for guidance

EMIS form

Referral methods: e-RS

Complete the HI MSK SPoA form and send to the appropriate MSK triage service via e-RS.

How to find services on e-RS

For Physiotherapy/MSK CATS

  • Specialty: Physiotherapy
  • Clinic type: Musculoskeletal
  • Service name: Select as appropriate:
    • MSK Triage Service (MSK CATS) – RAS Whittington
    • MSK Triage Service (MSK Physiotherapy) – RAS Whittington

For Secondary care – Orthopaedics, Rheumatology or Pain Management

  • Specialty: Orthopaedics, Rheumatology or Pain Management
  • Clinic type: Select as appropriate
  • Service name: Select appropriate:
    • MSK Triage Service (Orthopaedics) – RAS Whittington
    • MSK Triage Service (Rheumatology) – RAS Whittington
    • MSK Triage Service (Pain Management) – RAS Whittington
    • MSK Triage Service Haringey Community Pain Service RAS Whittington (Haringey GPs only)

For Podiatry

  • Specialty: Podiatry
  • Clinic type: Biomechanical
  • Service name: MSK Triage Service (MSK Podiatry) – RAS RAS Whittington

Where to find the form

  • Haringey: HAR Global Documents > MSK – Physio – Podiatry folder
  • Islington: ISL Global Documents > MSK – Physio – Podiatry folder

Self-referral

020 7288 3317
https://www.whittington.nhs.uk

Whittington Health MSK only accepts referrals from patients registered with an Islington or Haringey GP; any patients with an Enfield, Barnet or Camden GP should be referred to local MSK services.

The Whittington MSK Physiotherapy Service is currently experiencing high demand, with referral numbers exceeding available appointment capacity. As a result, waiting times for routine appointments are longer. For the latest information on waiting times and service updates, refer to the MSK wait times webpage.

GetUBetter self-management app 

Patients are encouraged to use the GetUBetter self-management app for support with musculoskeletal conditions, including back, neck, joint and muscle problems. The app provides personalised advice, exercises and educational resources to help patients manage their symptoms and access support sooner.

Where appropriate, patients should be encouraged to try GetUBetter before referral, as many conditions can be effectively self-managed. Increasing use of self-management resources helps ensure physiotherapy appointments are available for those with the greatest clinical need.

Scan the QR code to access the app, or visit the website.

Downloads

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Review date: Saturday, 25 September 2027